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I thought the training was great. The various exercises were fun and made me stop and think about customer service and how different people are. The training as a whole was more than what I thought it would be and there was a good energy level in the group and everyone was engaged throughout the morning.
Melanie Rosenberg,
Custom Alarm associate
Education & Workforce Development
At Your Service! Workshops
Learn to understand customers and their needs so you can deliver great service that brings customers back! Customer service affects every organization's bottom line. Quality service helps you retain customers and create positive word-of-mouth comments by those customers. Understa
nding how to provide quality service that meets the needs and expectations of diverse customers is important. The community initiative approach engages many organizations and businesses who serve the same customers.
At Your Service! Workshop is a 1/2 day workshop designed to build the skills and knowledge of service providers. Learn to understand customers and their needs so you can deliver great service that brings customers back! This workshop is ideal for staff in any business or public service setting including retail shops, lodging, restaurants, attractions, health care and government offices.
Staff Contact: Loree Flick
The Rochester Area Chamber of Commerce Annual Member Celebration is an evening of good food, great entertainment and networking. The event also showcases the Volunteer of the Year, Small Business of the Year and Lamp of Knowl...
The Express Employment Professionals’ Wage and Benefit Survey is an internet-based multi-industry tool providing employers with current and accurate compensation and benefit information needed to attract and retain quality ...
You couldn't have asked for a more beautiful day than yesterday as more than 270 golfers hit the links at Willow Creek Golf course for the Chamber's 30th Annual Golf Outing. The tournament, themed Hollywood, had the golfers' ...
Rochester Area Chamber of Commerce | 220 South Broadway, Suite 100 | Rochester, MN 55904
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