Educational Opportunities
At Your Service Community Initiative
Learn to understand customers and their needs so you can deliver great service that brings customers back! Customer service affects every organization's bottom line. Quality service helps you retain customers and create positive word-of-mouth comments by those customers. Understanding how to provide quality service that meets the needs and expectations of diverse customers is important. The community initiative approach engages many organizations and businesses who serve the same customers.
Staff Contact:
Jessica Ihrke
Business Learning Network
This network consisting of over 15 higher education providers and organizations provides relevant, applicable and superior educational opportunities to members. These opportunities encourage professional growth and instill tools necessary for recruiting and retaining employees in today’s ever growing and changing market.
Staff Contact:
Jessica Ihrke
Educators
in the Workplace Institute
This program provides an opportunity for businesses to
play a major role in the development of a community partnership
between business and education. The Institute is a three-day
workshop of classes, panel discussions and interactive
work-site visits designed to give educators a better understanding
of the business environment and the community.
Staff Contact:
Jessica Ihrke
Leadership Greater
Rochester
A comprehensive nine-month program designed to educate participants
about the Rochester community and provide an opportunity to discuss
the challenges and issues that face the Rochester area. Its goal
is to identify emerging leaders, expand their knowledge of the community
and encourage them to take active, individual responsibility for
participation in and leadership of the future of Rochester. The program
includes a two-day retreat in September and eight full-day class sessions.
Staff Contact:
Jessica Ihrke
Chamber Toastmasters
Whether you're a professional, student, stay-at-home parent,
or retiree, Toastmasters is the best way to improve your
communication skills. Toastmasters can help you lose the
fear of public speaking and learn skills that will make
you a better listener and more successful in whatever path
you've chosen.
Staff Contact: Diane
Moran